Responsible Gaming
at 88cb
At 88cb, we believe that gambling should always be an enjoyable, controlled form of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme gives every player across Bangladesh the tools, information, and support needed to stay in control of their play at all times.
Section 1
Our Commitment to Safe Play
88cb is Bangladesh's premier online casino and sports betting platform, and we take our responsibility to players as seriously as we take the quality of our games. Responsible gaming is not an afterthought at 88cb — it is a core pillar of everything we do, embedded in our platform design, our customer support training, and our account management systems from the ground up.
We understand that for the vast majority of players, gambling on 88cb is a recreational activity — a way to enjoy live cricket odds during a Bangladesh Premier League match, spin a premium slot title, or experience the excitement of a live dealer table. For most players, this remains fun, affordable, and well within their means. We want to keep it that way for everyone.
At the same time, we recognise that a minority of players may develop patterns of play that move beyond entertainment into something more problematic. Problem gambling can affect anyone regardless of age, background, or income level. When this happens, it is important that the player — and the people around them — have access to clear, honest information and practical tools that can help.
This page explains 88cb's responsible gaming policy in full, describes the tools available to every registered player, and provides guidance on where to seek help if gambling is causing concern. All players are encouraged to read this page and to make use of the protective features available to them, even if they do not currently believe they have a problem.
Our Core Principles
- Gambling is entertainment, not income
- Players set the limits — we enforce them
- Underage gambling is strictly prohibited
- Support is available 24/7, free of charge
- Self-exclusion requests are honoured immediately
Built-In Safeguards
88cb's platform is built with responsible gaming controls at the infrastructure level — not added as optional extras. Deposit limits, session timers, and cooling-off periods are available to every player in their account settings.
Trained Support Staff
Every member of the 88cb customer support team receives training in responsible gaming awareness. If a support agent identifies signs of problem gambling during an interaction, they are trained to respond with empathy and offer appropriate resources.
Behavioural Monitoring
Our platform uses automated monitoring tools to detect patterns that may indicate problem gambling behaviour — such as rapid session escalation, chasing losses, or very large single deposits. Where these patterns are detected, our team may reach out proactively.
Section 2
Age Restriction & Verification
The minimum age to register and play on 88cb is 18 years old. This requirement is absolute and applies to all players based in Bangladesh or any other jurisdiction. Age restriction is one of the most important safeguards in responsible gaming because young people are significantly more susceptible to developing gambling-related harms than adults.
During the registration process, all new players are required to confirm that they are aged 18 or over and that they accept 88cb's Terms & Conditions and this Responsible Gaming Policy. This confirmation is a binding declaration. Providing false information about your age at registration is a serious breach of 88cb's Terms & Conditions and may result in permanent account closure.
As part of our ongoing Know Your Customer (KYC) procedures, 88cb verifies the age of players by requesting a copy of a valid identity document — such as a Bangladesh National Identity Card (NID), a Bangladesh passport, or a Bangladesh driving licence — prior to approving the player's first withdrawal. We reserve the right to request identity verification at any point during a player's account lifetime.
Protecting Minors in Your Household
If you share a device or internet connection with people under the age of 18, we strongly recommend taking the following precautions to prevent underage access to the 88cb platform:
- Never share your 88cb login credentials (username or password) with any other person, including family members.
- Always log out of your 88cb account when you have finished playing, especially on shared devices.
- Enable device-level parental controls or content filtering software to prevent minors from accessing gambling-related websites.
- Keep your device's screen lock active when the device is not in use.
If you suspect that a minor has accessed your 88cb account or has been gambling on the platform using your credentials, contact our support team immediately via live chat.
KYC Age Verification
- Required before first withdrawal
- Bangladesh NID accepted
- Passport accepted
- Driving licence accepted
- Documents encrypted and stored securely
Section 3
Signs of Problem Gambling
Problem gambling — sometimes referred to as gambling disorder or compulsive gambling — is a pattern of gambling behaviour that disrupts personal, family, or professional life. It is recognised as a behavioural health condition, and it can affect people of all ages, income levels, and backgrounds. In Bangladesh, as in every market where online gambling is accessible, problem gambling is a real risk that deserves honest attention.
The following warning signs may indicate that gambling has moved beyond recreational entertainment into something that requires attention. This list is not exhaustive, but it covers the most commonly reported indicators among people who have sought help for gambling-related concerns.
- Spending more money on gambling than you can comfortably afford to lose
- Borrowing money or selling possessions to fund gambling
- Chasing losses — continuing to bet in order to win back money already lost
- Gambling for longer periods than you originally intended
- Feeling irritable, anxious, or restless when you try to reduce or stop gambling
- Hiding or being dishonest about how much time or money you spend on gambling
- Gambling to escape stress, anxiety, depression, or difficult life circumstances
- Neglecting work, family, or social responsibilities because of gambling
- Repeatedly trying and failing to cut down or stop gambling
- Feeling that gambling has become the most important thing in your life
Quick Self-Assessment
Ask yourself these four questions. If you answer "yes" to two or more, it may be worth taking a break and speaking to someone.
Have you ever felt the need to bet more and more money to feel the same level of excitement?
Do you find yourself thinking about gambling when you should be focused on other things?
Do you gamble as a way of dealing with problems or to relieve feelings of anxiety or low mood?
Has gambling caused significant problems in your relationships, finances, or work?
Section 4
Player Protection Tools
88cb provides a comprehensive suite of player protection tools that every registered player can access directly through their account settings or by contacting our support team. These tools are designed to give you full control over how you engage with the platform. We encourage all players — not just those experiencing difficulties — to explore these features and set parameters that reflect their personal budget and lifestyle.
Deposit Limits
Set a maximum amount that you are permitted to deposit into your 88cb account within a defined time period — daily, weekly, or monthly. Once a deposit limit is active, the platform will automatically block any deposit attempt that would exceed it. Deposit limits can be decreased immediately; increases take effect after a 24-hour cooling period to prevent impulsive decisions.
Loss Limits
Set a maximum net loss threshold over a daily, weekly, or monthly period. Once your cumulative losses reach the defined limit, your account will be temporarily restricted from further wagering for the remainder of that period. This tool is particularly useful for players who find it difficult to walk away after a losing streak.
Session Time Limits
Set a maximum duration for each individual gaming session. When your session reaches the defined time limit, you will receive a clear notification. If you do not actively confirm you wish to continue, your session will be ended automatically. This tool encourages regular breaks and helps prevent extended, unplanned play sessions.
Time-Out / Cooling-Off Period
Request a temporary suspension of your 88cb account for a fixed period — from 24 hours up to 6 weeks. During a time-out, your account will be locked and you will not be able to log in, deposit, or place bets. Time-outs are ideal for players who feel they need a short break to reassess their gambling habits without committing to long-term exclusion.
Wager / Bet Limits
Set a maximum stake per individual bet or game round. This prevents large, impulsive single bets that can quickly deplete your account balance and helps ensure that your gambling stays within a predictable, affordable range regardless of which game you are playing.
Transaction & Session History
Review a complete, transparent record of all your deposits, withdrawals, individual bets, and session durations directly within your account. Understanding your real gambling history — including total amounts wagered, net win/loss over time, and average session lengths — is a powerful tool for honest self-assessment.
Section 5
Self-Exclusion Programme
Self-exclusion is one of the most powerful tools available to players who feel that their gambling has become a serious problem. When you request a self-exclusion on 88cb, your account is permanently blocked for a minimum period of your choosing — during which you will be unable to log in, make deposits, or place any wagers on the platform.
Unlike the short-term time-out feature, self-exclusion is intended as a serious, longer-term measure for players who recognise that they need a meaningful break from gambling. 88cb takes all self-exclusion requests extremely seriously and processes them as a matter of priority. Self-exclusion requests are actioned within one hour of receipt during support hours and no later than the start of the next business day for requests received outside of core hours.
Self-Exclusion Period Options
Players may choose a self-exclusion period of:
- 6 months — suitable for players who feel they need an extended, structured break.
- 1 year — recommended for players who have identified a clear pattern of problematic gambling.
- 3 years — for players who feel that a longer-term exclusion is necessary for their wellbeing.
- Indefinite / permanent — for players who have decided they do not wish to gamble again. Permanent self-exclusions can only be reversed after a mandatory minimum period and following a review process.
What Happens During Self-Exclusion
Once a self-exclusion is active on your 88cb account, the following restrictions apply for the full duration of the exclusion period:
- Your account is locked and you cannot log in or access any platform features.
- All pending withdrawal requests will be processed and paid out to your registered payment method.
- Any remaining account balance will be held securely and returned upon expiry of the exclusion period (or immediately upon your request for a permanent closure).
- You will be removed from all promotional and marketing communications for the duration of your exclusion.
- 88cb will take all reasonable technical steps to prevent you from creating a new account on the platform during the exclusion period. If you attempt to register a new account and our systems detect this, the new account will be closed immediately.
Requesting Self-Exclusion
To request a self-exclusion, contact the 88cb support team via live chat at any time. Clearly state that you wish to self-exclude, and specify the period you require. Our support agents are trained to handle these requests with complete discretion and without challenge or persuasion. You will receive written confirmation once your self-exclusion has been activated.
We strongly encourage players who are considering self-exclusion to also inform trusted family members and to explore the professional support resources listed in Section 6 of this page.
Self-Exclusion at a Glance
- Actioned within 1 hour of request
- 6 months / 1 year / 3 years / permanent options
- Account balance returned in full
- Removed from all marketing
- New account creation blocked
- Handled with complete discretion
Section 6
Support & Resources
If you believe that gambling is causing harm to you or to someone close to you, please know that you are not alone and that help is available. 88cb strongly encourages any player experiencing gambling-related difficulties to seek professional support in addition to using the platform's built-in protection tools. Speaking to a trained counsellor or support organisation can make a significant difference, and doing so is a sign of strength — not weakness.
The following guidance is provided to help players in Bangladesh access appropriate support. 88cb does not operate any of these external support services, but we consider it our responsibility to ensure that every player knows where to turn when they need help beyond what our platform can provide.
Talk to Someone You Trust
One of the most effective first steps is simply talking to a trusted friend or family member about your gambling. Opening up about a concern — even before you feel certain it is a "real" problem — reduces the isolation that often makes problem gambling worse. Choose someone who will listen without judgement and who has your best interests at heart.
Seek Professional Counselling
A qualified mental health professional or addiction counsellor can provide structured, evidence-based support for gambling-related concerns. In Bangladesh, mental health services are available through government hospitals in Dhaka, Chittagong, Sylhet, and other major cities. Your primary care physician can provide a referral to the appropriate service.
Support Groups
Peer support groups — including programmes modelled on Gamblers Anonymous — bring together people with shared experiences of problem gambling in a safe, confidential setting. Sharing your experience with others who truly understand can be a powerful part of recovery. Ask your healthcare provider about support groups available in your area.
Self-Help Resources
A range of self-help materials — including workbooks, guided programmes, and online tools — are available to help individuals understand and manage problematic gambling patterns. Cognitive-behavioural approaches have strong evidence behind them. Ask the 88cb support team for guidance on finding appropriate resources in English or Bengali.
Section 7
Tips for Safe Play
Responsible gambling is not just about recognising problems — it is about building good habits from the very first session. The following practical tips are recommended for all 88cb players as a foundation for a healthy, sustainable approach to gambling entertainment.
Decide in advance the maximum amount of money you are comfortable losing in a session, and stick to it. Use 88cb's deposit limit tool to enforce this automatically. Never gamble with money you cannot afford to lose — this includes rent, household bills, loan repayments, or savings.
Decide how long you will play before you start, and use 88cb's session time limit tool to enforce it. It is easy to lose track of time when you are engaged with a live game — automated session timers remove this risk entirely.
Chasing losses — placing additional bets to try to recover money already lost — is one of the most dangerous gambling patterns. Every bet is independent. Past losses do not change the probability of future outcomes. If you have reached your budget, stop playing for the day.
All casino games and sports betting products have a built-in house edge. Over time, the expected outcome for any player is a net loss. Gambling should be treated as a form of paid entertainment — like a cinema ticket or a meal out — not as a method of generating income or solving financial problems.
Step away from the screen regularly during a gaming session. Take a short walk, have a meal, or simply do something unrelated to gambling. Regular breaks help maintain perspective, reduce impulsive decision-making, and ensure that gambling remains one small part of a balanced day — not the focus of it.
Gambling while under the influence of alcohol or any other substance significantly impairs judgement and increases the likelihood of making poor financial decisions. Always play with a clear head and ensure you are in a stable emotional state before opening the 88cb platform.
Section 8
Contact Our Support Team
The 88cb support team is your first point of contact for all responsible gaming matters. Whether you want to activate a deposit limit, request a self-exclusion, ask a question about your account history, or simply talk to someone about a concern, our team is available around the clock and will treat your enquiry with complete professionalism and confidentiality.
We will never penalise a player for raising a responsible gaming concern. We will never attempt to persuade a player out of using a protection tool. And we will never make a player feel embarrassed or judged for asking for help. Our support team exists to serve you — and part of that service is ensuring that your gambling experience on 88cb remains safe, controlled, and enjoyable.
If you are contacting us about a responsible gaming matter, please use the subject line "Responsible Gaming Enquiry" in any email communication so that your message is routed directly to the relevant trained team member. For the fastest response, live chat is available 24 hours a day, 7 days a week, including during Eid, public holidays, and all national observances in Bangladesh.
All responsible gaming requests — including self-exclusion, deposit limit changes, time-out activations, and account closure — are processed as a priority and actioned promptly. You will receive written confirmation for every protective action taken on your account.
Get in Touch
Our responsible gaming support team is standing by. Reach us through either of the following channels at any time:
Play Smart. Play Safe. Play at 88cb.
Now that you are familiar with 88cb's responsible gaming tools and commitments, explore the full range of games and sports betting available to players across Bangladesh — with confidence that your safety always comes first.