88cb Privacy Policy
— How We Handle Your Data
At 88cb, protecting the personal information of every player across Bangladesh is a fundamental responsibility we take seriously. This Privacy Policy explains precisely what data we collect when you use the 88cb platform, why we collect it, how it is stored, who may access it, and the rights you hold over your own information. We encourage all registered players to read this document carefully.
Section 1
Introduction & Scope
This Privacy Policy (hereinafter "the Policy") is issued by 88cb (hereinafter "88cb", "we", "us", or "our") and applies to all personal data processed in connection with the operation of the online casino and sports betting platform accessible at 88cb.im (hereinafter "the Platform"). This Policy applies to all registered users, visitors, and any other individual (hereinafter "you", "your", or "the Player") who interacts with the Platform in any capacity.
88cb is committed to handling all personal data with the highest standards of care, confidentiality, and integrity. We collect only the data that is necessary for the legitimate operation of the Platform, the protection of our players, and compliance with applicable legal and regulatory obligations. We do not sell, rent, or trade your personal information to third parties for their independent marketing or commercial purposes.
This Policy should be read alongside the 88cb Terms & Conditions, which govern your use of the Platform as a whole. By accessing or using the 88cb Platform — including registering an account, making a deposit, placing a bet, or simply browsing the site — you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree with any part of this Policy, you should not use the Platform.
This Policy is written in English and is intended for players based in Bangladesh. All references to data protection principles reflect our internal commitment to fair, transparent, and secure data handling. The Policy is reviewed and updated periodically; the "Last Updated" date at the top of the page indicates when the most recent revision was made.
Policy at a Glance
- Platform: 88cb.im
- Data Controller: 88cb
- Market: Bangladesh
- Language: English
- Encryption: SSL / TLS
- Last Reviewed: January 2026
Section 2
Data We Collect
Registration Data
When you create an account on 88cb, we collect the personal information you provide during the registration process. This includes your legal full name (as it appears on your government-issued identity document), your date of birth, your Bangladesh mobile phone number, your email address, and the username and password you choose. You are also required to indicate that you are aged 18 or over and that you accept the 88cb Terms & Conditions and this Privacy Policy at the point of registration.
Identity Verification (KYC) Data
To comply with our Know Your Customer (KYC) obligations and to protect the security of player accounts and funds, we collect identity verification documents when a player requests their first withdrawal or when the Platform has reason to verify a player's identity. Accepted documents include a Bangladesh National Identity Card (NID), a Bangladesh passport, or a Bangladesh driving licence. We collect a clear image or scan of the relevant document and may also request a recent selfie or a proof-of-address document depending on the circumstances.
Financial & Payment Data
When you make a deposit or withdrawal on 88cb, we collect the information necessary to process that transaction. This includes your bKash, Nagad, Rocket, or Upay mobile wallet number; your bank account details (if you use a bank transfer via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or another supported institution); and a record of each transaction including the amount in Bangladeshi Taka (৳), the date and time, the payment method used, and the transaction reference number. We do not store full payment card numbers or full mobile banking PINs.
Usage & Technical Data
We automatically collect certain technical data when you access the Platform. This includes your IP address, device type (desktop, mobile, tablet), operating system and version, browser type and version, screen resolution, the pages you visit on the Platform, the time and duration of your visits, the games you play, the bets you place, and the results of those bets. This data is used for security monitoring, fraud detection, platform performance optimisation, and responsible gaming analysis.
Communication Data
If you contact 88cb via live chat, email ([email protected]), or any other supported communication channel, we retain a record of that correspondence, including the content of the messages exchanged and any attachments provided. This data is used to resolve your query, to maintain quality standards, and — where required — for regulatory compliance purposes.
Categories of Data
- Registration details
- KYC identity documents
- Payment & transaction records
- Technical & device data
- Support communications
- Gameplay & betting history
| Data Category | Examples | Legal Basis for Collection |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Contract performance; age verification obligation |
| KYC Documents | NID, passport, driving licence scan | Legal obligation (AML / identity verification) |
| Payment Data | bKash/Nagad wallet number, transaction records | Contract performance; fraud prevention |
| Technical Data | IP address, device type, browser, session logs | Legitimate interest (security, fraud detection) |
| Gameplay Data | Bets placed, games played, win/loss history | Contract performance; responsible gaming obligations |
| Communication Data | Live chat transcripts, support emails | Legitimate interest (service quality, dispute resolution) |
Section 3
How We Use Your Data
88cb uses the personal data we collect exclusively for the purposes described in this Policy. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your explicit consent or as otherwise required by law. The primary purposes for which we process your personal data are as follows:
- Account creation and management: To create, maintain, and secure your registered 88cb account, including verifying your identity, managing your login credentials, and processing any changes to your account details.
- Service delivery: To provide you with access to all features of the 88cb Platform, including sports betting (cricket, football, kabaddi, and other sports), slot games, live dealer casino tables, fishing games, and any other products available on the Platform.
- Payment processing: To process your deposits and withdrawal requests via bKash, Nagad, Rocket, Upay, and supported bank accounts, and to maintain accurate financial records of all transactions conducted through your account.
- Identity verification and fraud prevention: To verify the identity of account holders in accordance with our KYC procedures, and to detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and any other unlawful conduct on the Platform.
- Responsible gaming: To monitor player behaviour for indicators of problem gambling, to enforce self-exclusion requests and deposit limits, and to provide timely interventions where we identify a player who may be at risk.
- Customer support: To respond to your enquiries, resolve disputes, and maintain a record of all support interactions for quality assurance and regulatory compliance purposes.
- Platform improvement: To analyse aggregated, anonymised usage data in order to improve the performance, functionality, and user experience of the 88cb Platform.
- Legal and regulatory compliance: To comply with any applicable legal obligation, including responding to lawful requests from competent governmental or regulatory authorities in Bangladesh or any other relevant jurisdiction.
88cb does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without providing you with the opportunity to seek human review of that decision. If you believe an automated process has resulted in an unfair outcome for your account, please contact our support team immediately.
Lawful Bases We Rely On
- Contract: Processing needed to deliver our service to you
- Legal obligation: KYC, AML, and age verification compliance
- Legitimate interest: Fraud detection, platform security
- Consent: Optional marketing communications (opt-in only)
Fraud & Security
Your IP address, device fingerprint, and session data are analysed in real time to detect suspicious login attempts, duplicate accounts, and unusual betting patterns. This protects both you and the integrity of the Platform.
Responsible Gaming
Gameplay data and deposit history are used to power our responsible gaming monitoring tools. If our systems detect indicators of problematic gambling behaviour, our team may reach out proactively to offer guidance and support.
Platform Analytics
Anonymised and aggregated usage statistics help us identify which games, features, and sections of the Platform are most popular with Bangladeshi players, allowing us to continuously improve the experience for everyone.
Section 4
Data Sharing & Third Parties
88cb does not sell, rent, or disclose your personal data to third parties for their own independent commercial or marketing purposes. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
Payment Service Providers
To process deposits and withdrawals, we share the minimum necessary financial and identity data with your chosen payment service provider — such as bKash, Nagad, Rocket (Dutch-Bangla Bank), or Upay, as well as any supported commercial bank. Each of these providers processes your data under their own privacy policies and are independently responsible for their data handling practices. We recommend you review the privacy policy of your payment provider.
Game Software Providers
The games available on the 88cb Platform are supplied by third-party game studios and software providers, including (but not limited to) Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive certain anonymised or pseudonymised gameplay data necessary for the technical operation of the game (such as a session token or game round ID). They do not receive your full name, payment details, or NID information.
Identity Verification Partners
88cb may use a trusted third-party identity verification service to assist with KYC document checking. Any such service provider acts as a data processor on behalf of 88cb and is contractually bound to process your data only for the purpose of identity verification, to maintain appropriate security standards, and not to retain your documents beyond the period necessary to complete the verification process.
Legal and Regulatory Disclosures
88cb may disclose your personal data to competent governmental authorities, law enforcement agencies, or other regulatory bodies if we receive a lawful request to do so, or where we are legally required to make such a disclosure in connection with the investigation of financial crime, underage gambling, money laundering, or any other matter of serious legal concern. In such cases, we will disclose only the data specifically requested and will document the disclosure appropriately.
Business Transfers
In the event that 88cb undergoes a merger, acquisition, restructuring, or sale of all or a substantial portion of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. We will take reasonable steps to ensure that any such transfer is conducted under terms that afford equivalent protection to your personal data as is provided by this Policy, and we will notify you of any material change in the identity of the data controller as a result of such a transaction.
We Share Data With
- Payment providers (bKash, Nagad, banks)
- Game software studios (anonymised only)
- KYC verification partners
- Authorities (lawful requests only)
Section 6
Data Security & Retention
88cb takes the security of your personal data seriously. We implement a layered set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, and disclosure. Our core security measures include the following:
- SSL/TLS encryption in transit: All data transmitted between your device and the 88cb Platform is encrypted using industry-standard SSL/TLS protocols. This protects your login credentials, payment details, and personal information from interception during transmission.
- AES-256 encryption at rest: Sensitive data — including KYC documents and financial records — is stored using AES-256 encryption in our secure data storage infrastructure.
- Access controls: Access to personal data is restricted to authorised 88cb personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
- Two-factor authentication: 88cb supports OTP-based two-factor authentication (2FA) for all player accounts. We strongly encourage all players to enable 2FA in their account settings to provide an additional layer of protection against unauthorised access.
- Intrusion detection: Our platform infrastructure is monitored continuously by automated security systems designed to detect and respond to unusual activity, potential intrusions, and suspicious access patterns.
Despite these measures, no digital platform can guarantee absolute security. If you become aware of any unauthorised access to your account, or if you suspect that your login credentials have been compromised, you must contact 88cb support immediately via live chat.
Data Retention
88cb retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention guidelines apply:
- Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, to meet financial record-keeping obligations.
- KYC identity documents: Retained for a minimum of five (5) years from the date of submission, in line with standard anti-money laundering record-keeping requirements.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
- Support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer retention period is required in connection with an ongoing dispute or legal matter.
- Technical / session logs: Retained for up to twelve (12) months in standard security logs, and up to five (5) years in the event of a fraud or compliance investigation.
When personal data is no longer required for any of the above purposes, it is securely deleted or anonymised in accordance with our internal data retention and disposal procedures.
Security Measures
- SSL/TLS encryption in transit
- AES-256 encryption at rest
- Strict access controls
- OTP two-factor authentication
- 24/7 intrusion detection monitoring
Retention at a Glance
- Account data: 5 years post-closure
- KYC documents: 5 years minimum
- Transactions: 5 years minimum
- Support logs: Up to 3 years
- Session logs: 12 months standard
Network Isolation
Our core player data infrastructure is isolated from public-facing network segments using firewalls and segmented architecture. Sensitive databases are never directly accessible from the public internet.
Regular Security Audits
88cb's platform and data infrastructure undergoes regular internal security reviews and vulnerability assessments. Any identified weaknesses are triaged and remediated promptly according to their risk severity.
Staff Training
All 88cb personnel who handle personal data receive mandatory data protection and information security training. Staff access permissions are reviewed regularly and revoked immediately upon departure from the organisation.
Section 7
Your Privacy Rights
88cb respects your rights over your personal data. The following rights are available to all registered players on the 88cb Platform. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will respond to all valid requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data that 88cb holds about you. This includes your registration details, KYC records, transaction history, gameplay logs, and any support communications associated with your account. Upon receiving a valid access request, we will provide you with a summary of your data in a readable format.
Right to Rectification
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For minor corrections such as an email address change, you may be able to update this directly through your account settings. For corrections to identity-related data (such as your name or date of birth), you will be required to provide supporting documentation.
Right to Erasure
You may request that 88cb delete your personal data in certain circumstances — for example, if you close your account and the data is no longer required for any of the purposes described in this Policy. Please note that this right is subject to important limitations: we are legally required to retain certain categories of data (such as KYC records and transaction history) for a minimum of five years following account closure, and we cannot erase data where we have a legitimate legal obligation to retain it. We will notify you clearly of any data that we are legally prevented from deleting.
Right to Restriction of Processing
In certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to our processing and we are considering that objection — you may request that we restrict our processing of your personal data to storage only, pending resolution of the relevant matter.
Right to Data Portability
Where we process your personal data on the basis of your consent or in performance of a contract with you, and that processing is carried out by automated means, you have the right to request that we provide you with a copy of that data in a structured, commonly used, machine-readable format. You may also request that we transmit that data directly to another data controller where technically feasible.
Right to Object
Where we process your personal data on the basis of our legitimate interests, you have the right to object to that processing at any time. We will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
Right to Withdraw Consent
Where we rely on your consent as the legal basis for processing your personal data (for example, for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to your withdrawal. You can withdraw marketing consent by contacting our support team or by using the unsubscribe mechanism included in any marketing message.
88cb will not charge a fee for handling privacy rights requests in standard circumstances. We reserve the right to charge a reasonable administrative fee or to decline to act on requests that are manifestly unfounded, excessive, or repetitive. In all cases, we will communicate our response — or our reasons for not acting — clearly and promptly.
Your Rights Summary
- Access: See your data
- Rectification: Correct inaccuracies
- Erasure: Request deletion
- Restriction: Limit processing
- Portability: Export your data
- Object: Contest processing
- Withdraw consent: Opt out anytime
How to Submit a Request
Contact 88cb via live chat (available 24/7, BST UTC+6) or email [email protected]. Clearly state the right you wish to exercise and include sufficient information for us to identify your account. We may ask for additional verification before processing your request to protect account security.
Response Timeframes
We aim to acknowledge all privacy rights requests within 48 hours of receipt. Complex requests — particularly those involving large volumes of data or legal review — may take longer. We will keep you informed of progress and will not leave any valid request unresolved.
Section 8
Policy Updates & Contact
88cb reserves the right to update, amend, or replace this Privacy Policy at any time. Changes may be made to reflect updates to our Platform features, changes in applicable law or regulatory guidance, improvements to our data handling practices, or other operational reasons. The "Last Updated" date displayed at the top of this page will be revised each time a material change is made.
Where a change to this Policy is significant — for example, where we introduce a new purpose for processing personal data, change the categories of third parties with whom we share data, or alter your rights in a material way — we will notify active players via email or via an in-Platform notification prior to the change taking effect. Where possible, we will give you at least fourteen (14) days' notice of any significant change.
Continued use of the 88cb Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with the changes made, you should cease using the Platform and may request account closure by contacting our support team.
We encourage all players to review this Privacy Policy periodically to stay informed about how 88cb collects, uses, and protects personal data. Archived versions of this Policy are available on request by contacting our support team.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about 88cb's data handling practices generally, please do not hesitate to contact our dedicated support team. We take all privacy-related enquiries seriously and will respond to your message as promptly as possible.
You may reach us through the following channels (no external links; all support is delivered directly through the Platform):
- Live Chat: Available 24 hours a day, 7 days a week via the Platform. Support hours operate on Bangladesh Standard Time (BST, UTC+6).
- Email: [email protected] — please use the subject line "Privacy Enquiry" for faster routing to the relevant team.
All privacy-related correspondence is handled by our dedicated compliance and customer support team. We do not operate a public postal address at this time.
Policy Change Notifications
- Email notification for material changes
- In-Platform alerts for significant updates
- Minimum 14 days' notice where possible
- Archived versions available on request
Get in Touch
- Live Chat: 24/7, BST (UTC+6)
- Email: [email protected]
- Subject: "Privacy Enquiry"
Explore the 88cb Platform
Now that you understand how 88cb protects your data, dive into the full range of games and sports betting available to players across Bangladesh — from live cricket odds to premium slot titles and live dealer tables.